The best way we can tell you about the Apollo® experience is through the many satisfied customers we have helped start building a better lifestyle. Here’s what some of our valued customers had to say.
As most companies are aware, after the Salesman sells the product, there are many aspects that can discolour a sale, creating bad customer relationships and poor reviews, often by word of mouth. In short, a single member in the company chain can cause untold damage. In our case, the Apollo Patios / Additions team effort was co-ordinated, professional, screaming that this was a smooth, happy organisation with people who relied on each other for the customer’s greater good. Ian, from Apollo Additions in Charmhaven sold us the product initially. We dealt with Rachel in the office, then Mat delivered materials, Jason did a check measurement, then Adam arrived to start the installation. Adam just doesn’t stop, constantly measuring and cutting, referring to drawings. I have never witnessed such a professional builder before and he organised electricians and the ceiling delivery, based on his progress. I needed to call the Blacktown office as I had some personal issues, delaying a payment by a few days, but Greg set my mind at rest and we moved on. It is truly wonderful to have a project move so smoothly and I would like to thank you all. Jan and I now have our new spacious entertainment area that exceeds our expectations.
We had our patio built in March this year and its fantastic. Everyone in the Apollo team worked so hard to get this up for us in sometimes adverse weather conditions and all so that it would be completed in time for a milestone birthday we were having. The professionalism and efforts by all office and construction teams were second to none. Thank you so much. We spend so much time outside now. Thank you.
Good workmanship and good, friendly service from the main office in Cairns.
The whole experience with the Apollo and the construction of our patio has been excellent. Since completion we have had many positive comments from friends and neighbours.
Thank you Cherie, We love our new patio and will be def recommending you company to our friends and family! Thank you for the chocolates
I would like to thank you and your staff for the magnificent carport you built for us. We are overjoyed at the high standard of both your product and the professional way the whole job was handled. From the initial consultation with your knowledgeable representative, to the final completion we were impressed with your friendly and capable personnel. Nothing was too much trouble. You kept us informed through all of the build process (the council approval only took 10 days) and we were pleasantly surprised that the construction was completed so quickly and with such skill. We even received the warranty papers in the mail on the same day as the carport building started. Your expert team completed the structure in a thorough and very competent manner and you should be proud of!! would recommend Apollo without hesitation to anyone contemplating a home improvement.
We can’t stress enough what a wonderful job, George and Andrew have done. They were such nice guys too and left everything so neat and tidy. Thank you again for making this such a lovely process, Billy was fantastic too. We wouldn’t hesitate to recommend Apollo Patios WA to anyone. Thanks again Cherie.
We wish to say that it was an absolute pleasure to have Neil working for us. He was always on time, courteous and always cleaned up after himself each day when he left. He is a great ambassador for your company
We would like to thank the team very much for the courteous way you have handled the building of our patio and carport. At all times, from the time we met Daniel to the finished job we were left informed of progress at the stages of building. We used to have an old wooden pergola, which was covered with Wisteria, and Grapevine, just about every time we had a meal outside we had to flick pieces of both plants out of our meals. Now we have a beautiful maintenance free building, which is lovely and cool to sit under. There can be 10 to 11 degrees difference to the outside temperature. We can and do use the patio as another room on the house. We can thoroughly recommend the Apollo team and Alan Beggs as the builder, who has done an excellent job and was very particular with the building of the patio and carport. Once again, thank you very much for customer service. Very much appreciated.
I would highly recommend Apollo Patio’s to all my family & friends. Very professional from start to finish.
Thank you for our 2 patio awnings and privacy screen. we were delighted from the beginning with the service, attention and consideration we were shown in choosing these. Glen, the builder who constructed our jobs was very polite, helpful and definitely eager tp please and have the job perfect. He was very organised and showed wonderful attention to detail, definitely a master at his trade like the other company members we came into contact with from beginning to end of the job. Our first contact was with Josh, who conducted business in a very professional and helpful manner. We were so impressed he got the job on the spot. Jason (Job Supervisor) shows attention to detail and is obviously very well organised. We would recommend Apollo Additions for their standard of work, materials used, clean as you go method and value for money for any potential customer. This locally owned and operated family business definitely has our admiration. It is obvious they choose great people to work for them, who also love working for this family
We recently had an patio awning installed by Apollo. It was a pleasure to deal with a professional company from start to finish. Josh explained the method of installation clearly and work was completed in a timely manner. In fact the tradesman involved was excellent. He introduced himself at the start and cleaned up everything. The finished product has been installed and looks better than we expected. The finish is fantastic and we are sure we will get great use out of it. Once again, our thanks to the team at Apollo, well done.
Just a quick note to express our thanks with the work you and your team put in to complete our patio. Your relaxed and professional approach throughout the design and construction process was greatly appreciated and from the attached photos you can see that it looks amazing and a vast improvement on what was there before! We would not hesitate in recommending Apollo to anybody considering using your company and would welcome the opportunity to provide a reference should it ever be required.
I would like to thank you for your prompt service and am very pleased with the job you have done. I wouldn’t hesitate to recommend you to my friends.
I have recently had a patio built by you and I wanted to let you know what an absolute delight it was to deal with your company. I was immediately impressed with your system of quoting and the pro-forma you use which details each element of a job and its associated coast. Jai (Sales Rep) took me through all of this very professionally, and, as your system provides, was able to leave me with a quote that gave me all the details that I needed. He also gave me a price that was better than another quote I had received. I was also impressed with your system of double measuring by a second party, and by the efficient way delivery of all the supplies occurred, much in the way of a meccanno set. Jodie (Office) was superb in her dealing with me and Andrew and Aaron were great in actually building the structure. You have some wonderful people that make your company stand out from the crowd.
I thought that you would be pleased to know that the Patio room structure designed and erected by Apollo in 2009 withstood all the terrible weather we have recently had and particularly the ANZAC weekend. Here in Ormiston, we are 2 streets back from the bay and the winds were ferocious, I reckon blowing a good 80 knots and gusting up above 10 knots for 24 hours, the rain at times was horizontal. Ormiston as a suburb had a lot of tree damage and the streets were full of litter. We have always repeated to friends how happy we are with the garden room but this time the deisgn was really tested and all remained intact.